Linking Slack account fails

Hi,

I’ve been trying and failing to link my slack account with pagerduty. Clicking the “link account” link in slack opens a browser, where I log in. After logging in, the browser redirects to a URL beginning with https://app.pagerduty.com/slack_service/oauth/callback?, and this page does nothing.

Here’s what I see on the screen: image

Copying the callback URL into an incognito browser also fails. Any advice?

Hi Bret,

Thank you for bringing that to our attention and sorry to hear you’ve had issues with linking the Slack integration.

Are you able to provide these details in a ticket or email via support@pagerduty.com so we can investigate further?

We’d be happy to look into this through the ticket - thanks!

Qisthy Kodarusman

Hi Bret,

I just wanted to follow up to ask you whether you were able to sort out this issue or if you still need assistance. If so, please don’t hesitate to contact us at support@pagerduty.com so that we can troubleshoot this together.

I look forward to hearing back from you soon!

Luke S.
Technical Support Specialist
PagerDuty Support Team

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